Swim Lane Flowchart Template

A swim lane flow chart is a visual representation that distinguishes duties and responsibilities as well as process and sub-processes.

Swim lane flowcharts are used to clarify a complex process; they help identify bottlenecks in a process, and also which department is responsible for them.

Swim lane flow charts are used by multi-department businesses to depict responsibility and accountability of an activity to a team, department, or individual.

Focus on "who does what"; select a process to start with; determine the process "owner"; add activities as swim lanes