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A SIPOC diagram is a visual tool used to define and map the high-level elements of a process, specifically: Suppliers, Inputs, Processes, Outputs and Customers.
The goal is to provide a clear and concise overview of a process by identifying all of its individual parts to aid in both understanding and the process improvement efforts.
SIPOC diagrams are used by both individuals and teams working on process improvement, often in Lean and Lean Six Sigma methodology.
To gain a holistic understanding of a process and better identify areas for enhancement, get the input of all key role players involved in each SIPOC element.