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A workflow diagram illustrates the sequence of steps, decisions and actors involved in completing a task using symbols and arrows to depict the flow of work.
To understand and clarify how work gets done as well as identify bottlenecks to optimize and improve the process.
Workflow diagrams are used by businesses, project managers, analysts and team members across various departments for process improvement, training and collaboration.
Keep the diagram simple and easy to understand to ensure clarity, use standardized symbols, involve relevant stakeholders in the process and regularly updating the diagram to reflect any changes in the workflow.