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Business process mapping documents a process by depicting the activities involved in what a business does, who is responsible, and what decisions are made to illustrate the flow.
The purpose of business process mapping is to form a detailed understanding of the process, input, people, and outputs. These types of process maps can be used to simplify or make or make a process more efficient.
Organizations and businesses use business process mapping to improve efficiency.
To create a process map define goals beforehand; focus on the tasks that produce results; ensure the process is understood prior to making changes.