About Sharon Hurley Hall
Sharon Hurley Hall is a professional writer and blogger. Her work has been published on Jilt, OptinMonster, CrazyEgg, GrowthLab, Unbounce, OnePageCRM, Search Engine People, and Mirasee. Sharon is certified in content marketing and email marketing. In her previous life Sharon was also a journalist and university journalism, lecturer! Learn more about Sharon on SharonHH.com or connect with her on LinkedIn.
If you don’t know who you are designing for, how can you make sure that your UX design is relevant? This is exactly why user persona development to help refine…Continue readingApr 22, 2020•8 min read
Like it or not, most of us are online customers now. So it’s more important than ever for businesses to deliver a stellar digital customer experience (CX). But what exactly does that mean? One key issue is how your customers perceive their interaction with your business. Every single message, link click, phone call and other connection counts. Digital customer experience isn’t just about customer service; it’s everything.Continue readingOct 02, 2019•12 min read
If you’re going to build a successful e-commerce site, then you need to focus on what users want. If you don’t, then even if you get plenty of traffic, you lose money because of uncompleted sales by disgruntled visitors. If you want to avoid that scenario, then it’s important to think about user flows to help design a better overall user experience (UX). This topic can often be confusing, so we’re going to break it down. Continue readingJul 31, 2019•10 min read
If you’re just getting started in user experience (UX) planning, then there are a couple of things you need to get hired: a portfolio that wows, and a resume that makes you look your best. But how do you get this done when you don’t have a lot of experience? It’s a vicious cycle. Potential clients and recruiters want you to have experience, but you can’t get experience till somebody hires you.Continue readingFeb 20, 2019•11 min read