User Flow (14 articles)
User flow vs sitemap: How to use each to optimize UX design
Wondering about the difference between sitemap and user flow in UX design? You’re in luck, strap in as we dig into the specific roles of each along with the purposes… Continue readingUpdated July 17, 2024 • 10 min read
User journey map: Definition, details & 5 steps to make one
Did you know that 88% of online consumers are less likely to return to a site after a bad experience? User journey mapping can help you avoid that fate. This… Continue readingJuly 10, 2024 • 12 min read
10 user flow examples (inspiration for your UX design process)
Obstacle courses are great…if you intend to play on one. They’re not so great when you’re navigating a website or app. In fact, there’s arguably no quicker way to lose… Continue readingUpdated June 28, 2024 • 14 min read
Top 10 user flow tools & apps of 2024
Looking for the best user flow tools to finesse your UX projects in 2024? Our breakdown of the top apps will help you pick the one that’s right for you… Continue readingBy Ian LawsonUpdated June 27, 2024 • 13 min read
Agile user story example: how to write user stories (template included)
Storytime! Ok, well, it isn’t that kind of storytime. User stories are a fun and easy way to collect information, requests, needs, wants, problem-solve, and more. But not just collect… Continue readingBy Sean LeSuerMarch 14, 2023 • 11 min read
User journey vs user flow: what they are, differences & examples
Although we’re framing this like a celebrity deathmatch for comparison’s sake, it’s less user flows vs user journeys and more user flows and user journeys in practice. They’re both used… Continue readingUpdated April 25, 2024 • 7 min read
What is user story mapping? (Plus 3 story map examples)
How is it that some websites or apps just seem to work flawlessly? Every step, every interaction, every button, intuitively crafted, right where they need to be. While it’s not… Continue readingUpdated August 4, 2022 • 7 min read
What is customer journey mapping? Create journey maps in 10 steps
How does a customer get from A to B in your business? No matter the industry and no matter what A or B is, your customer is always moving along… Continue readingUpdated February 7, 2022 • 14 min read
Getting Started With Building UX & User Flows for E-commerce
If you're going to build a successful e-commerce site, then you need to focus on what users want. If you don't, then even if you get plenty of traffic, you lose money because of uncompleted sales by disgruntled visitors. If you want to avoid that scenario, then it's important to think about user flows to help design a better overall user experience (UX). This topic can often be confusing, so we're going to break it down. Continue readingUpdated April 30, 2024 • 10 min read
Navigation is For Your Users, Not Your C-Suite
It’s not about them, it’s about everyone else. You’ll say this a lot when you work with your C-suite on setting navigation priorities. Follow these tips to keep them involved, but informed, about the best direction for your site’s IA and overall user experience. Continue readingUpdated September 14, 2021 • 9 min read
10 Techniques for Optimizing User Flow on a Website
Is your website underperforming? Before you spend money on more marketing, consider improving the user experience first. User flow optimization is an excellent way to make any site better while maintaining the user as the focus. Before you can discuss how to improve user flow, you must first understand what user flow is. Basically speaking, user flow represents the path taken by a website user to complete a specific task. Continue readingBy Jenn MarieUpdated April 30, 2024 • 8 min readOrganizing Web Pages
As “unparalleled user experiences” moves to the top of the list in perfect website design, the structure and organization of your web pages is the most important aspect of your… Continue readingBy Ian LawsonUpdated July 28, 2021 • 3 min read
Perfecting User Flow in Sitemap Planning
Effective website and app design begins with expert architecture planning and a well-thought out sitemap that is crafted to engage audiences and enhance user experiences. Perfecting user flow is the… Continue readingBy Ian LawsonUpdated January 10, 2024 • 3 min read
Up Your Conversion Rates with a Better Sitemap
We’ve all seen it before. The website that just doesn’t seem to know what it’s about. The important items seem difficult to find and the less important things are splattered… Continue readingBy Ian LawsonUpdated July 28, 2021 • 2 min read