Diagramming (5 articles)
The user flow diagram creation guide (with 3 examples)
Obstacle courses are great…if your intention is to play on one. They’re not so great when you’re navigating a website or app. In fact, there’s arguably no quicker way to… Continue readingApril 5, 2022• 11 min read
Agile user story example: how to write user stories (template included)
Storytime! Ok, well, it isn’t that kind of storytime. User stories are a fun and easy way to collect information, requests, needs, wants, problem-solve, and more. But not just collect… Continue readingMarch 4, 2022•11 min read
What is user story mapping? (Plus 3 story map examples)
How is it that some websites or apps just seem to work flawlessly? Every step, every interaction, every button, intuitively crafted, right where they need to be. While it’s not… Continue readingFebruary 25, 2022•7 min read
Mood Boards: Don’t Skip This Step in the Web Design Process
Mood boards are to designers what outlines are to writers. They are a way to collect and organize the thoughts and ideas for a design project; from color palettes to typography. Mood boards help designers and stakeholders visualize where a project is going, before it even starts. You can make your mood board physical or digital, either way, using a mood board is ideal for communicating a project’s visual direction and is more effective than a verbal discussion. Continue readingApril 3, 2019•9 min read
How Empathy Maps Can Revitalize Your UX
Is your website failing to impress your users? If so, it might be time to focus on improving your user experience. Typically, that means user research in the form of usability testing, focus groups, and direct-request feedback. But sometimes, that just isn’t enough. While there are many ways to learn about your user, communicating what you’ve learned to everyone on your team can be more of a challenge. Continue readingAugust 15, 2018•8 min read