Organizing Web Pages
Before You BeginWhether you are organizing web pages for a startup company or reorganizing your site to increase your traffic, garner more leads, and generate sales, there are important considerations before you begin. You want to land with a website structure that reaches beyond your visitors and takes them on a “journey” in which customer satisfaction leads to business rewards. Let’s take a look:
Inventory your contentWebsite structure is based on your products and services, the unique messages you wish to share with your visitors, and your audience (customer) and purpose. This step in content planning (back to IA) will guide you to create viable structure.
Begin with an outlineReview your business plan and establish an outline for your website navigation. Collaborate with your peers, brainstorm, and document your discussions in a rough outline.
Create a sitemapUse a sitemap creation tool to organize your outline into a visual, hierarchical sitemap that can easily be modified as you dig deeper in the planning of your website structure. Start with the main categories (like Home, Products, About, and Contact) and then begin to add subcategories beneath your main categories. Keep in mind Morville’s User Experience Honeycomb as you design a sitemap for superior user navigation and UX.
Designing for Unparalleled User ExperiencesIn order to organize web pages into a usable and valuable structure targeting your customers, some research is needed. Understanding your audience is critical. You need to know what motivates your potential customers. You must understand their behaviors as well as their needs. Next, build logical user flows with your customers in mind. Consider the path you want them to take when they land on your pages, using these tips:
- Ensure your website structure coincides with your products, services, audience and purpose
- Optimize your structure (SEO) to align with search data; what specific keywords are your customers entering in search engines
- Organize your pages based on audience’ needs and usability
- Place yourselves in the position of your customers when they visit your site; what are they looking for and how will they get there
- Plan your website structure around content rather than writing content to fit structure
- Use clear and consistent naming conventions for navigation, pages, and headings
ReferencesSlickplan website. Morville, Peter, Semantic Studios 2014. User Experience Design, 2004.
Great resource – clear and concise and I especially like the User Experience Honeycomb. One area I see web site IA mistakes is building the sitemap and navigation for how the company sees itself, instead of focusing on how to make it easy for a visitor or potential customer to view the content. Considering your audience is key!
Totally agree Simon! Using personas is a great way to help a client get past the tunnel vision regarding information they present and ultimately the experience they deliver for the end-user. Thanks for the reply!