Top process mapping tools in 2025 – ranked & reviewed

Are broken workflows quietly costing your team time, money, and momentum?

If your processes feel clunky or your team keeps hitting the same roadblocks, it might be time for a smarter solution. Process mapping tools help you visualize every step, spot inefficiencies and cut the clutter. From business operations and value stream mapping to UX planning and customer journeys, the right tool gives you a clear view — and control — of your entire workflow.

Quick list: 10 best process mapping tools

• Slickplan — Best all-in-one online process mapping tool
• Lucidchart — Best for integrations and versatility
• Camunda — Best for advanced business process modeling and automation capabilities
• Miro — Best collaborative whiteboard mapping tool
• Creately — Best for getting started with templates
• Microsoft Visio — Best for Microsoft users and enterprise
• SmartDraw — Best professional-grade mapping tool
• Pipefy — Best for managing and automating business processes
• EdrawMax — Best for versatile, offline and online process mapping
• Draw.io — Best free online mapping tool

These are the 10 standout options for 2025, so if process improvement initiatives are on the agenda this year, let’s find you the right process mapping solution to get you there.

Related | How to make a flowchart + process map vs flowchart

1. Slickplan — Best all-in-one online process mapping tool

Rating: ⭐⭐⭐⭐½ — The ultimate web-focused mapping toolkit

Overview: Slickplan provides intuitive drag-and-drop functionality to easily build process flow diagrams and create website structures that you can align directly with your content plans.

A big collaboration focus makes it ideal for distributed, asynchronous teams to work on a process map simultaneously, allowing multiple users to work and communicate in-app.

Visualize workflows to pinpoint bottlenecks early and ensure continuous improvement in more complex processes. Slickplan seamlessly integrates process mapping into broader UX and website workflows, making it ideal as a website project management tool.

Price: Starts at $31.49/month for 3 users (billed annually), with a 14-day free trial

Standout strength: Comprehensive suite for mapping, UX and content planning, all in one intuitive interface

2. Lucidchart – Best for integrations and versatility

Rating: ⭐⭐⭐⭐½ — Powerful mapping software with vast integrations

Overview: Lucidchart is a leading process mapping tool offering a familiar interface for creating process flow diagrams.

With integration to apps in dozens of categories, including Google and Microsoft workspaces, Lucidchart is a robust diagramming tool that can fit into just about any workflow and makes for a great option to streamline online process management.

They also have a custom GPT and AI-assisted diagramming, allowing you to create visual representations from a quick text input. A solid choice for mapping complex processes, Six Sigma processes and process documentation, Lucidchart supports advanced features like conditional formatting and data-linked diagrams for detailed process analysis.

Price: Free limited version; paid from $9/user/month

Standout strength: Exceptional integration capabilities with nearly any workflow or software stack

3. Camunda — Best for advanced business process modeling and automation

Rating: ⭐⭐⭐⭐☆ — Ideal for complex BPMN workflows and automation

Overview: Camunda is process mapping software designed specifically for complex business processes and workflow automation

Its bread-and-butter is what they call process orchestration, but they also have their Camunda Modeler which is a low-code tool to design processes visually and build decision models. It uses standards like BPMN (business process model notation) and DMN (decision model and notation) to help you make better workflows.

Camunda provides extensive customization and real-time collaboration alongside execution and monitoring features, allowing teams to identify opportunities and issues en route to making informed decisions and improving their processes. Ideal for enterprises seeking advanced business process modeling, Camunda bridges visual representation and process automation seamlessly.

Price: Free for collaborative modeling with BPMN and DMN; paid starting from €99/month for up to 10 users

Standout strength: Advanced BPMN modeling and seamless workflow automation for enterprise-grade complexity

4. Miro — Best collaborative whiteboard mapping tool

Rating: ⭐⭐⭐⭐½ — Ideal for collaborative mapping and ideating

Overview: Miro combines infinite-canvas brainstorming with powerful process mapping. The drag-and-drop whiteboard allows your team members to create process flow diagrams simultaneously.

AI capabilities transform basic text inputs into polished visual diagrams instantly, accelerating collaborative workshops and agile mapping sessions.

Miro also offers quite a variety of integrations to ensure seamless teamwork, making it an excellent call for remote teams that need to build process maps, do value stream mapping or find creative solutions for business processes.

Price: Free limited version; paid from $8/user/month

Standout strength: Real-time, collaborative online whiteboard environment for flexible team mapping

5. Creately — Best for getting started with templates

Rating: ⭐⭐⭐⭐☆ — Excellent for template-driven process mapping

Overview: Creately simplifies complex business process mapping with a huge collection of customizable templates and process map symbols. Users can quickly create detailed visual representations of their processes with the classic drag-and-drop mapping tool.

Creately VIZ, an AI-powered feature, converts written descriptions into visual diagrams in an instant, ideal for rapid workflow design or just getting ideas.

It supports collaboration and version control, making it perfect for teams working on diverse process diagrams like value stream mapping, BPMN, and project management flows.

Price: Free limited plan; paid from $5/user/month.

Standout strength: Extensive template library for rapid diagram creation across various process types

6. Microsoft Visio — Best for Microsoft users and enterprise

Rating: ⭐⭐⭐⭐☆ — Enterprise-focused software for the Microsoft-set

Overview: Microsoft Visio is the benchmark business process mapping software, designed for complex processes and detailed mapping needs.

Deeply integrated into Microsoft 365, the home of many other Microsoft Office applications, it supports advanced data inputs and linking as well as comprehensive process flow diagramming tools, making it ideal for enterprise teams already using Microsoft apps.

Visio also has extensive templates and a database of 250,000+ shapes in Plan 2 will let you create diagrams of any kind. However, its learning curve is steep for beginners.

Price: Plan 1 is $5/user/month, Plan 2 is $15/user/month (web and desktop apps) or bundled with Microsoft 365

Standout strength: Highly integrated within Microsoft’s ecosystem, ideal for large organizations

7. SmartDraw — Best professional-grade, enterprise mapping tool

Rating: ⭐⭐⭐⭐☆ — Fast, polished diagrams for professionals

Overview: SmartDraw provides professional, presentation-quality process mapping with minimal effort. Its intelligent formatting ensures maps look polished without extensive adjustments.

Enterprise-friendly features like version control, customizable templates, and integration with popular productivity tools such as Atlassian, Google Workspace, Microsoft Teams and more streamline workflows.

SmartDraw excels in producing standard-compliant business process models and flowcharts to alleviate potential bottlenecks, ideal for enterprise-level presentations and detailed process documentation.

Price: Starts at $9.95/user/month; enterprise discounts available.

Standout strength: Quick generation of polished, professional-grade diagrams

8. Pipefy – Best for managing work processes and automation

Rating: ⭐⭐⭐⭐☆ — Powerful process management meets automation

Overview: Their main focus is AI agents, but they also have process mapping software and automation tools that let teams map workflows and streamline tasks.

Pipefy helps identify bottlenecks and automate repetitive steps, enhancing efficiency across entire processes. It’s well suited for managing processes for HR, finance, customer support and operational teams.

With customizable templates, drag-and-drop kanban boards, built-in automation rules and integrations with various third-party applications, users can achieve continuous improvement while getting clear visual representations of their workflows and processes.

Price: Free plan for up to 5 processes; paid plans require contacting sales.

Standout strength: Workflow automation capabilities combined with intuitive process mapping

9. EdrawMax — Best for versatile, offline and online process mapping

Rating: ⭐⭐⭐⭐☆ — AI-enabled intelligent diagramming both online and offline

Overview: EdrawMax is a comprehensive process mapping tool suitable for over 210 types of diagrams including process flow diagrams, organizational charts and technical workflows.

Available both online and as a desktop application, EdrawMax offers extensive customizable templates and symbols (26,000+ of them).

Real-time collaboration features, advanced AI integration and plenty of features for all types of diagramming make it an attractive choice for professionals designing detailed process maps in diverse contexts.

Price: Free trial available; semi-annual plan starts at $69

Standout strength: Extensive template library with seamless online and desktop experience.

10. Draw.io — Best free online mapping tool

Rating: ⭐⭐⭐½ ☆ — The free, privacy-first solution for getting a high-level overview

Overview: Draw.io (diagrams.net) provides entirely free, secure, and open-source online process mapping and flowchart software.

Given that it’s free, there aren’t robust features or customization options to write home about, so it’s best used for basic-to-intermediate mapping tasks and is suitable for privacy-sensitive environments, as data can be stored locally or in your private cloud.

Draw.io handles various process maps, including flowcharts, BPMN diagrams and general business process mapping. Though less feature-rich and collaborative than paid software applications, it’s perfect for students, startups and small teams.

Price: Completely free

Standout strength: Secure, privacy-first and entirely free