User Experience (51 articles)

  • help center solutions

    Top 20 Help Center Solutions for 2020

    Think your website doesn’t need support options? Think again. Every website has a user and every user could potentially need help. Plus, how a website provides that help significantly impacts the user experience. Thankfully, today’s online support options include more than a few help pages. Below are some of the top help center solutions for 2018. Continue reading

    Dec 01, 20198 min read
  • Digital Customer Experience

    What Does Digital Customer Experience (CX) Really Mean?

    Like it or not, most of us are online customers now. So it’s more important than ever for businesses to deliver a stellar digital customer experience (CX). But what exactly does that mean? One key issue is how your customers perceive their interaction with your business. Every single message, link click, phone call and other connection counts. Digital customer experience isn’t just about customer service; it’s everything.Continue reading

    Oct 02, 201912 min read
  • Sketch Blog

    Best Sketch Wireframe Kits to Get Your Project Started

    You’ve pushed through discovery: user research, stakeholder input, content audits, and more. Now it’s time to put the information architecture together in a responsive design that meets the needs of a hungry audience. Wireframes are not a new concept in this world. Wireframes set the stage for any final product or invention. Blueprints for homes and buildings serve as wireframes; in prototyping for products, they’re often displayed in three-dimensional formats, like with computer-assisted design (CAD) drawings. Continue reading

    Aug 28, 20195 min read
  • heatmap blog

    5 Heatmapping Apps That Improve UX and Increase Conversions

    Have you ever walked through a department store and wondered why in the world they organized it the way they did? You become frustrated because what you thought was going to be a 15-minute in-and-out trip turned into a 45-minute scavenger hunt for your grocery list. This is what happens when you don’t take user experience into account, and it happens within physical stores but also on the web, all the time.Continue reading

    Jun 05, 20198 min read
  • image optimization

    10 Tools to Optimize WordPress Images for a Better User Experience

    No one likes a slow-loading website. Long load times aren’t just horrible for the user experience; they can also negatively impact a website’s SEO. For many WordPress sites, long load times are due to unoptimized images. These pictures, literally, bog down traffic and potential profits. However, large files aren’t the only reason your UX could tank. You also need to choose the right images for conveying your message.Continue reading

    May 08, 20198 min read
  • moodboard blog

    Mood Boards: Don’t Skip This Step in the Web Design Process

    Mood boards are to designers what outlines are to writers. They are a way to collect and organize the thoughts and ideas for a design project; from color palettes to typography. Mood boards help designers and stakeholders visualize where a project is going, before it even starts. You can make your mood board physical or digital, either way, using a mood board is ideal for communicating a project’s visual direction and is more effective than a verbal discussion.Continue reading

    Apr 03, 20199 min read
  • Footer Blog

    What to Consider When Designing Your Website Footer

    There are countless articles out there about what your website footer needs. They’ll say you need this, and don’t forget that, and they’ll tell you how it’s the perfect place to hide all those small lonely pages. Well we asked industry professionals a few questions about the crucial elements of a great footer to help you design this prime real estate on your website. Continue reading

    Mar 20, 20197 min read
  • 15 tips for wireframing

    15 Tips for Creating Efficient Wireframes

    As you approach a design project, you no doubt want to dive in and put your creativity to work. But before you identify a color palette, logo, and imagery, it’s best to start with a wireframe. Wireframes a crucial step in developing UI, or user interface. Wireframes are a simple, often black-and-white display of how page elements will look on a screen. It drives the UI that will lead the design.Continue reading

    Mar 07, 201910 min read